INDIANA, PA
724.465.2648
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Frequently Asked Questions (FAQ)

Below are some of the questions we are asked most frequently about our company, products and services.

Frequently Asked Questions (FAQ)

Do you provide window replacement services?
Yes, we specialize in window replacement, offering high-quality energy-efficient windows designed to enhance the aesthetics and functionality of your home while reducing energy costs.
What types of entry doors do you offer?
Our inventory includes a wide range of entry doors, including steel and fiberglass options, all available in various styles and finishes to suit your preferences and needs.
Do your windows and doors qualify for Energy-Efficiency Tax Credits?
Possibly, but please be aware that not all products are qualified for tax credits. Prior to 2023, most of our windows and doors did qualify. However, ENERGY STAR® specifications for residential windows and doors changed to Version 7.0, which went into effect on October 23, 2023. This update significantly tightened energy-efficiency requirements, lowering U-factor and Solar Heat Gain Coefficient (SHGC) standards across all U.S. climate zones to improve performance and reduce emissions. Due to the stricter standards, many window and door products throughout the industry no longer made the cut, even though they are still energy efficient in many aspects.
Do you offer ENERGY STAR® qualified products?
Yes! We can certainly offer you ENERGY STAR® qualified products. However, please keep in mind, to meet the stricter standards that went into effect in October of 2023, upgrades are required to meet the specifications. Unfortunately, these upgrades do increase the cost of the products. Ultimately, the decision to upgrade is yours.
How do I know if the windows and doors I purchased from Burke & Sons are ENERGY STAR® qualified?
If your purchase date is later than October 23, 2023, it is unlikely that your windows or doors meet the current standards unless you specified that you wanted ENERGY STAR® products. If you are unsure, please contact your sales representative. (NOTE: ENERGY STAR® certified products will have an NFRC label. Homeowners/taxpayers must include this label when submitting paperwork for a tax credit and keep a copy of all purchase receipts for their records.)
How do your products contribute to energy efficiency?
Our "standard" windows and doors are still designed with energy efficiency in mind, featuring advanced insulation materials and technologies that help reduce heat loss and improve thermal performance, ultimately lowering your energy bills.
Can you help with sun/patio rooms installation?
Absolutely! We offer professional installation services for sunrooms and patio enclosures, providing you with additional living space to enjoy year-round.
Do you offer retractable awnings?
Unfortunately we no longer offer retractable awnings, but we do work on sunrooms and enclosed patios. You can check out our showroom for inspiration!
Can you assist with glass repairs?
Certainly! Our team of experts is equipped to handle glass repairs for doors and windows sold by Burke & Sons Inc, ensuring that your home remains secure and functional. Just keep in mind that we are not able to do “in-home” service calls on products that we did not initially sell or install, but we will be happy to attempt to repair items that can be brought to us. Please call with any questions or concerns.
My screens are full of holes, can they be repaired?
They sure can! Just bring your screens in to our showroom and we'll replace the fiber mesh to make them as good as new!
Do you have specialists for window and door installations?
Yes, we have dedicated window specialists who are trained and experienced in all aspects of window and door installation, guaranteeing a seamless and efficient process from start to finish.
Why is there moisture on my windows?
Condensation on your windows is caused by humidity in your home. Each winter sees more and more home owners vitally interested in the subject of window condensation. It's not a happy interest. It stems from bad experiences with window condensation which range from irritating to downright expensive. It may strike you as odd, but the growing condensation problems of the nation are caused by progress. Yes, if you have trouble with window condensation it's probably because you live in a "tight" modern home that you can heat for a fraction of the money it takes to heat the house your parents lived in — a home that's cleaner and more comfortable besides! And your condensation problems also result from widespread use of several labor saving appliances that make life easier than it used to be. A simple solution to eliminate moisture on your windows may be as easy as opening your curtains or blinds. Sometimes it might take a little more, like using a dehumidifier or some other apparatus to remove or reduce the excess humidity from your home.
What causes "Trouble" Condensation?
A little fog on the lower corners of your windows now and then probably doesn't bother you. By the time you've thought about it a second time it has usually gone away. But what we're talking about is EXCESSIVE condensation. Troublesome condensation. Condensation that blocks whole windows with fog or frost. Water that runs off windows to stain woodwork... or in serious cases even damage the wallpaper or plaster. If you have this kind of condensation on your windows, you have good reasons to worry. And good reasons to act. Don't worry so much about the windows... where you can SEE the effect of excess humidity. You should worry more about what excess moisture may be doing elsewhere in your home. It may be freezing in the insulation in your attic where it will melt and damage your plaster exactly like a roof leak when warm weather comes. Or it may be forcing its way out through siding to form blisters under your exterior paint. That means the most expensive kind of paint job. It's natural and easy in such cases to blame the paint, or the insulation, or the windows. But it's wrong to blame them. The real villain is invisible. It's water vapor... too MUCH water vapor. The best — usually the ONLY way to prevent this trouble is to get rid of excess water vapor. Once you’ve equipped your home with quality insulated windows, there isn’t very much more you can do window-wise to lick condensation.
What sets your business apart from others in the industry?
We pride ourselves on delivering exceptional customer service, top-quality products, and expert installations tailored to meet the unique needs of each client, all with no high pressure sales or gimmicks. And with our attention to detail and commitment to excellence, we strive to exceed your expectations every step of the way.